Frequently asked questions

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

Will I have to pay customs duties for my order ?

“Enjoy a Hassle-Free Shopping Experience with DDP Shipping!
When you order from our store, the price you see at checkout is exactly what you pay—not a penny more. We use Delivered Duty Paid (DDP) shipping for all Countries orders, meaning we take full responsibility for all import duties, customs fees, and taxes. You won’t have to deal with any unexpected paperwork or surprise bills upon delivery. Simply sit back, relax, and wait for your package to arrive directly at your doorstep.”

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

• The item you ordered did not arrive within the time promised by the seller.
• The item you received was not as described.
• The item you received that was assured to be genuine was fake.